Shipping & Returns

IMPORTANT INFORMATION:

Due to Covid-19 packages outside Norway may take longer time then stated to deliver.  

Delivery

The delivery types offered are:

  • Posten Norge

 

All orders sent with Posten Norge will have an expected delivery time based on what area you live in;

Norway: 2-5 business days, from the day after the order confirmation has been received.

Europe: 5-9 business days, from the day after the order confirmation has been received

Rest of the world: 9 – 14 days, from the day after the order confirmation has been received

Can vary in peak seasons, such as, Black Friday or Holiday seasons.

Please remember that business days does not include weekends. Any order before the weekend will not be send out before the start of following week.

 

Cancellation of order

You have up to 14 days of cancellation when you shop at Cleon Cosmetics.

The cancellation expires 14 days after the day you receive your items.

If you choose to return your items within the 14 days, you must email us at www.cleoncosmetics.com , stating that you wish to return your order and get a refund.

Return

You must return your order to us with undue delay and within 14 days after notifying Cleon Cosmetics.  You must bear the direct costs associated with the return of the items and will also be responsible for ensuring that the items are properly packed.